About us
- 2011
- 2014
- 2017
- 2019
- 2021
- 2022
- 2023
- 2024
2011: We were born at Cochin Hospital where we make this our foremost commitment: we want to improve the patients’ lives and facilitate the daily workload of healthcare professionals.
2012: Our first personalized SMS platform is created to help pharmacists better support type 2 diabetic patients.
2013: We raise 1 million Euros to develop our capabilities.
2014: We launch the Observia platform to support community pharmacists in their new functions. The project, still actively used by more than 3 800 pharmacies, receives the Janus award.
2015: We start dreaming of a behavioral diagnostic tool to build solutions adapted to everyone.
2016: We create Observia Consulting offering. Our teams grow in France and abroad to manage our first European projects.
2017: We launch SPUR™, our behavioral diagnostic tool, and start building our 4-year research program and board of experts. Our project Mon carnet AVK won the Prix Galien in the E-health category. This mobile app enables the digital conservation of blood test results for patients treated with anti-vitamines K.
2018: We move to our own offices to welcome our growing teams of experts. Our first global projects led us to Indonesia, Brazil, USA and China, where we open a subsidiary.
2019: Our international footprint widens with new projects in Algeria and a new team in Germany. Iphodia study is published, demonstrating the positive impact of pharmacist advice on T2D patients’ health
2020: We release our first SPUR™ publication validating the robustness of the framework. Despite the COVID pandemics, our research program continues its rollout.
2021: We are 10 years old already! We publish the results of three new studies, of which the results demonstrating SPUR’s validation as a new tool to measure medication non-adherence.
2022: We officially launch SPURTM with 6 scientific publications and sign a partnership agreement for its exclusive distribution to researchers worldwide by Mapi Research Trust. We received the Talents de la e-santé award in the E-health category for the Atoutcoeur program, a patient service that supports HCPs leading patient therapeutic education in cardiac rehabilitation
2023: We launch a partnership with Bayer Germany for the solike platform, a unique match-making service for patients and their caregivers. We were awarded the Prix Galien with our partner Sanofi for L’Arbre conseils Mal de Tête, a program designed to support pharmacists in their mission to advise patients suffering from headaches.
After a few years in the 15th borough of Paris, we move our offices to La Défense, to match our expansion.
Our vision
Medical adherence, use of digital patient services, appropriate dieting and physical activity, and perseverance on a care pathway all depend on one thing: patient engagement.
However, helping a chronic patient stay engaged with all aspects of their journey is not easy. They did not choose to become a patient or to live with a chronic disease. Even though following a treatment or other health recommendations is the best way to improve their health and quality of life, doing so can be an arduous process.
We believe that by helping chronic patients implement behavioral change and develop healthy habits, we can make a difference in their well-being and health that’ll benefit them and their societies.
To achieve our goal, we approach each patient as a person first, cognizant of all their human complexity. We’re committed to using our expertise to understand each person—their beliefs, fears, doubts, and interests—and to meeting their individual needs through personalized care.
They trust us
Our spirit
While healthcare is a serious environment and improving patients’ lives a serious mission, we strive to inject fun into our day-to-day work. We believe that having fun and relishing in serving patients benefits both our users and our employees.
We like to spend quality time together, and we take chats over coffee and lunch breaks very seriously.
Fun isn’t incompatible with quality, and we remain focused on our 5 values:
- Excellence—We are demanding, set ambitious goals, and strive to exceed them together.
- Expertise—We have honed our expertise and collaborate with other experts.
- Empathy—We do our best to actively listen to all of the stakeholders in our ecosystem in order to co-construct with them the e-health solutions of today and tomorrow.
- Entrepreneurship—We constantly challenge ourselves and others and enjoy reaching beyond our limits.
- Engagement—We make sure to do what we do well!